Examples of State to State Peer Consultation
Technical Assistance Examples
also available in Microsoft
Word.
Peer Consultation is
a process where child welfare professionals from various
States are able to directly share their unique ideas
on policy evaluation, resources, problem avoidance,
and best practice through focused on-site technical
assistance with other States. Previous State-to-State
Peer Consultation has provided telephone consultation,
information referrals, and technical assistance to resolve
issues related to the development and use of complex
child welfare information systems. The major vehicle
for Peer Consultation has been on-site technical assistance
with States. Examples of State-to-State Peer Consultation
include:
| Technical
Focus |
Program
Focus |
SACWIS
| • |
Assistance
with Design, Development, & Implementation
Issues |
| • |
Maintenance
Requirements |
| • |
Assistance
with conversion plan |
| • |
Equipment
upgrade TA |
| • |
Data
quality |
| • |
Data
mapping |
| • |
Prioritizing
reports |
| • |
Assistance
with Post Imple-mentation Strategies |
| • |
Automated
eligibility module |
|
SACWIS
| • |
Examine/validate
quality and capability of data |
| • |
Contract
Issues |
| • |
Training |
| • |
Increasing
user communication |
| • |
User
Acceptance and buy-in |
| • |
System
training integration with policy and
procedure training |
| • |
Link
technical and business rules of child
welfare service delivery |
| • |
Assistance
with post implement-ation strategies,
e.g. help desk, error reporting, change
requests, system main-tenance and upgrade |
|
Change Management
n/a
|
Change
Management
| • |
Administrative
issues |
| • |
Increasing
communication |
| • |
User
Acceptance |
|
Promising
Practice
| • |
Reporting
from SACWIS |
| • |
Data
warehousing |
| • |
Automation
tips and tools |
| • |
Other
agency interface |
| • |
Financial
management/ eligibility determination |
| • |
Wireless
communication |
| • |
Cross
system sharing |
|
Promising
Practice
| • |
Increasing
User participation |
|
Social
Work Practice
| • |
Automated
casework practice |
| • |
State
comparisons |
|
Social
Work Practice
n/a |
|
While the Peer Consultation
process is focused on the States, Peer Consultation
may be adapted to accommodate requests from the courts
and tribal child welfare agencies. Some examples of
consultation that may be provided to courts and tribal
child welfare programs include:
- Assistance with enhancing tribal
child welfare data quality and reporting.
- Training for Program Managers and
court staff on data, outcomes, and the Child and Family
Service Reviews.
- Providing strategies to increase
communication among State child welfare agencies,
the courts, and tribal child welfare services.
For more information on developing a Peer Consultation request please contact the NRC-CWDT at (877) 672-4829.
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