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Technical Assistance Matrix Examples

NRC-CWDT has primarily provided technical assistance to States through examining and analyzing the effective use of automation in meeting data reporting requirements. With guidance from the Children's Bureau strategies are provided to increase the collection, quality, comparability, and the use of child welfare data. NRC-CWDT has provided telephone consultation, training, and technical assistance to resolve issues related to the development and use of complex child welfare information systems for data collection and self-assessment activities. The major vehicle for the delivery of technical and programmatic assistance is on-site technical assistance with States. Examples of previous on site technical assistance include:

Technical Focus Program Focus

AIP

n/a

AIP
  • Data quality TA 
AFCARS
  • Data mapping
  • Assistance with AFCARS submission
  • Post AFCARS review TA
  • Assistance to CB during AFCARS review

AFCARS

  • Data analysis
CFSR
  • Data mapping
  • Prioritizing reports

CFSR

  • Data analysis
  • Training on data profile
  • Assistance with DCDC alternative data
  • Training supervisors
  • Assistance with Outcome Measures
  • Assistance with selection of sites for on-site review
  • CFSR Toolkit

NCANDS

n/a

NCANDS

  • Data analysis of NCANDS data
  • CFSR Toolkit
  • Assistance with program improvement plan

SACWIS

  • Assistance with Design, Development, & Implementation Issues
  • Maintenance Requirements
  • Assistance with conversion plan
  • Equipment upgrade TA
  • Data quality
  • Data mapping
  • Prioritizing reports
  • Assistance with Post Implementation Strategies
  • Automated eligibility model

SACWIS

  • Examine/validate quality and capability of data
  • Contract Issues
  • Training
  • Increasing user communication
  • User Acceptance and buy-in
  • System training integration with policy and procedure training
  • Link technical and business rules of child welfare service delivery
  • Assistance with post implementation strategies, e.g. help desk

 

Change Management
n/a

Change Management

  • Administrative issues
  • Increasing communication
  • User Acceptance

Promising Practice

  • Reporting from SACWIS
  • Data warehousing
  • Automation tips and tools
  • Other agency interface
  • Financial management/ eligibility determination
  • Wireless communication
  • Cross system sharing

Promising Practice

  • Increasing User participation

Court

  • Data quality

Court

n/a
Social Work Practice
n/a

Social Work Practice

  • Automated casework practice
  • State comparisons
   
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