As child welfare agencies become more sophisticated in their practice, there is a growing dependence
on the data that live in their information systems. These data, and especially the quality of the data,
exert powerful influences on many aspects of agency business, stakeholder views of the agency, and
client outcomes. In this edition of Tips, Tools, and Trends, we explore how the quality of data affects
agency business, why agencies must invest time and effort to assure that its data quality remains
high, and steps to consider to fully use, and improve, its data.
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